Shipping Policy

Fusion Professional

At Fusion Professional, we are committed to delivering your beauty and skincare products safely and on time.

Order Processing Time

• All orders are processed within 1–2 business days after order confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Time

Note: Delivery times may vary due to courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

• Free shipping on orders above ₹999.

• A standard shipping fee will apply to orders below the free shipping threshold.

• Shipping charges, if applicable, will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email. You can use this tracking number to monitor your shipment status.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.

Shipping Delays

Fusion Professional is not responsible for delays caused by:

• Natural disasters

• Weather disruptions

• Government restrictions

• Courier service issues

• Public holidays or strikes

Damaged or Missing Items

If you receive a damaged package or if any item is missing:

• Take clear photos of the package and products.

• Contact us within 48 hours of delivery.

• Our support team will assist you with a replacement or resolution.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and email address are entered correctly at checkout. Fusion Professional will not be responsible for delivery issues caused by incorrect information provided by the customer.

Contact Us

For any shipping-related questions, please contact: